A toilet typically blocks due to non-flushables (wipes, sanitary items, cotton buds), excess paper, or issues further down the line such as tree roots or a collapsed pipe. First, stop flushing to avoid overflow. If safe, turn off the cistern tap and try a plunger with a firm seal; avoid chemical drain cleaners as they can damage pipes and make professional clearing hazardous. If water is rising, place towels around the base and keep kids/pets away. Call our Banyule team—we’ll advise quick steps over the phone and attend with CCTV and jetting gear to clear the blockage properly and check the rest of the line.

Yes—within Ivanhoe, Heidelberg, Preston, Rosanna and surrounding Banyule suburbs we prioritise no-hot-water calls for same-day attendance whenever possible. Common faults include failed elements, thermostats, tempering valves, pilot or ignition problems and leaking tanks. We carry parts for major brands and can often restore hot water on the first visit. If the cylinder is beyond economical repair, we’ll present like-for-like replacements and efficient upgrades, explain rebates where applicable, and provide upfront pricing before any work proceeds. We also test water temperature and safety devices to ensure your system runs reliably and complies with Victorian standards.

Burst pipes are usually caused by age-related corrosion, high water pressure, ground movement, freezing conditions on exposed sections, or mechanical damage. Signs include sudden water loss, damp patches, hissing sounds behind walls, or an unexpectedly spinning water meter. If you suspect a burst, shut off the main water at the meter and, for hot water bursts, isolate the unit. We offer rapid response across Heidelberg West and the wider Banyule area, arriving with leak detection tools and materials to repair on the spot. We’ll check system pressure, install or service a pressure-limiting valve if needed, and provide a report to support insurance claims.

Costs vary with the fault: worn tap washers and cartridges are typically straightforward, while leaking toilets may involve inlet/flush valves, seals, outlets or cistern cracks. We provide transparent, itemised pricing after inspection and often can quote set prices for common repairs. Fixing leaks promptly saves water and prevents damage to cabinetry and floors—small drips can waste thousands of litres per year. Our plumbers explain the cause, present repair vs replacement options, and only proceed with your approval. If fixtures are dated, we can recommend quality, water-efficient replacements that suit your style and budget.

Our gas work is carried out by licensed plumbers/gasfitters who follow Victorian regulations and manufacturer procedures. Safety comes first: we pressure-test lines, check appliance ventilation and flueing, verify gas tightness after any alteration, and use calibrated leak-detection instruments. If you smell gas, turn off the appliance (or main gas at the meter if safe), ventilate the area and avoid flames or switches. We can repair leaks, re-run sections of pipe, service heaters and cooktops, and provide compliance documentation as required. All workmanship is performed to protect your household and ensure efficient, reliable operation.

We’re based in Heidelberg West and service Ivanhoe, Heidelberg, Preston, Rosanna and the greater Banyule area. Booking is easy: call 0424 283 441 or request a quote via our website form. Tell us the issue (blocked toilet, leaking tap, hot water fault, burst pipe, gas fitting), any photos or brand details, and your preferred times. We’ll provide clear options and pricing before work begins, arrive on time with stocked vehicles, protect surfaces, and clean up on completion. You’ll get friendly service led by Fraser and a focus on lasting results.